Lifetime warranty: the advantage only Pinarello gives you

If you've chosen — or are about to choose — a Pinarello frame, it's worth understanding exactly what protection comes with it. Alongside the statutory legal warranty, Pinarello offers a Lifetime Warranty dedicated to frames, forks and seatposts, plus a support programme for accidental damage. Here's a complete guide, updated to the terms in effect from September 15, 2026.

1. Three levels of protection

Legal Warranty Every Pinarello purchased from an authorised retailer — such as Cicli Corsa — automatically benefits from the 2-year statutory legal warranty provided under applicable consumer protection law. No registration is required: it applies from the moment of purchase at the original authorised retailer.

Lifetime Warranty Extension This is an extended coverage reserved for original Pinarello frames, forks and seatposts, activated through registration within 30 days of the purchase date and subject to validation by Pinarello. Coverage is linked to the product's useful service life rather than a fixed number of years: "lifetime" refers to the normal useful service life under ordinary and intended use conditions — it does not mean the product is guaranteed to last indefinitely or cannot fail.

Rider Support Program Dedicated support for accidental damage not covered under the Warranty (for example, following a crash), available for properly registered products. It allows, once per registered product, the purchase of a replacement frame at a discounted price.

2. How to activate the Lifetime Warranty

To activate the extended coverage, you need to:

Failure to complete registration within the timeframe above means the Lifetime Warranty extension will not be available, without prejudice to the customer's rights under the Legal Warranty.

The Lifetime Warranty and the Rider Support Program apply exclusively to products included in the official Pinarello catalogue at the time of registration, or during the 24 months preceding it.

3. What's covered and what isn't

Covered:

Not covered:

4. How the Rider Support Program works

If your frame suffers accidental damage (for example, following a crash) that isn't covered under the Warranty, and Pinarello determines that the damage compromises the structural integrity or safe usability of the product, you can access — once per registered product — the purchase of a replacement frame at a discounted price.

Key conditions:

5. How to file a warranty or Rider Support Program claim

In both cases, the first step is to contact the authorised retailer where you purchased the product — for our customers, Cicli Corsa. We'll guide you through gathering the necessary documentation, which typically includes:

Claims relating to wear, defects or damage should be reported promptly once the issue is identified. Pinarello reserves the right to inspect the product to verify the nature of the defect or damage before authorising any remedy.

Depending on the outcome of the inspection, Pinarello may, at its discretion, repair or replace the defective product or component.

6. A few practical tips

Cicli Corsa is an authorised Pinarello retailer. If you have any questions about your frame's warranty, or want to start a registration, warranty or Rider Support Program request, get in touch — we're here to guide you through every step.